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HENLEY-IN-ARDEN MEDICAL CENTRE NEWSLETTER
It’s time for the Spring Newsletter - keeping you up-to-date with news and developments at the Medical Centre.
STAFF At the end of January, we were sorry to say goodbye to Jan Cocks, who had been a receptionist with us for ten years. Jan has given up this post in order to spend more time with her husband, family and animals. In her place, we have welcomed Jenny Bowskill. Jenny is relatively new to the Henley area, but has quickly settled in and is enjoying being part of the team.
We have also recently welcomed our new GP Registrar, Dr. Dianne Wilkins. Dianne will be spending twelve months training in general practice, although this period of time will be divided, as she will be leaving to have her baby in June, hopefully to return after her maternity leave.
Another recent newcomer to Henley Medical Centre is locum Dr. Jonita Green. Jonita will be covering Dr. Fran Briggs’ extended sabbatical leave later this year.
At the end of March, our Health Visitor, Penny Bastable, retired. Penny had been a valuable member of the Henley team for 8 years, and she will be sadly missed. Her successor is yet to be appointed.
Another new member of the community team is District Nurse Sian Wade, who is covering the extended sickness leave of Sue Mason. It’s always sad to bid farewell, but good to have fresh input and enthusiasm.
NEW TELEPHONE SYSTEM We have recently emerged (just!) from the trauma and stress of having our new telephone system installed. There have been quite a few problems for staff and patients alike, but we are working towards what we hope will be a flexible, efficient system. Callers dialling in to the practice numbers are greeted by the familiar voice of Head Receptionist Eleanor, guiding them to the various options available. These have been adjusted recently, and now give:
IF YOU ARE CALLING IN AN EMERGENCY
IF YOU WANT TO MAKE AN APPOINTMENT
IF YOU WANT TO ORDER A REPEAT PRESCRIPTION (BETWEEN 2 AND 5 PM)
IF YOU WANT TO KNOW TEST RESULTS (BETWEEN 2 AND 5 PM)
HOLD THE LINE
FOR ANY OTHER QUERY OR IF YOU DO NOT HAVE A TOUCH-TONE PHONE
Once you are familiar with these options, you can press the appropriate number at any time during Eleanor’s greeting. We welcome feedback from users of the system, and hopefully will soon be able to stop counting the new grey hairs on the staff!
PATIENT OPINION SURVEY & PATIENT PARTICIPATION GROUP Following the patient opinion survey which was carried out in October, we have set about forming a patient participation group, and have had several meetings – initially to discuss the results of the survey, which looked at random patients’ opinion of the various areas of service they receive from the practice – continuity of care, access to appointments, etc. These results were rewardingly positive – the main criticism being difficulties in getting through on the telephone. We have addressed this by replacing the telephone system as described earlier, and hope that these problems will be resolved.
The group has discussed ways of getting information – the Practice Leaflet, newsletters such as this one, advice on topical issues, to name a few – to a wider group of patients, and the people involved so far are happy to have their names and contact telephone numbers published in this newsletter, so that you can contact them if you need information about the practice. These names and telephone numbers are printed at the end of the newsletter.
The group has also discussed the possibility of inviting topical speakers on medical matters to address patients at the Medical Centre. Subjects such as nutrition, safety in the home, health promotion, were suggested. We would welcome feedback from you, and you are invited to complete the attached form if you so wish, and return it to Linda Jennings, Practice Manager. The next meeting of the group will be on Wednesday, 8th June, at 6.00pm. If you are interested, please join us.
NEW NHS CONTRACT FOR GPs We have just come to the end of the first year of the new contract devised between the NHS and GPs. This has given us a lot of challenges in continuing the high standard of medical care we have always tried to maintain, but has indicated that this standard compares very well indeed with the rest of South Warwickshire, and figures gathered by the South Warwickshire Primary Care Trust have shown that here in Henley we have the highest level of Coronary Heart Disease and Strokes in our practice population, 25% of whom are aged 65 or older. Quite a challenge for the medical team!
Thank you for your continuing support and friendship.
PATIENT GROUP MEMBERS
Barry & Barbara Keeling
If you wish to suggest a topic for a patient meeting, please contact Linda Jennings, Practice Manager.
JJ raises £4,000 in under 3 hours
In last weekend's London Marathon, John Johnson from Johnsons Coaches, joined more than 30,000 runners to complete the 26.2 miles run from Greenwich to The Mall. In doing so, he achieved 2 personal targets in one race!
The first was, he wanted to raise over £4,000 for his chosen charity 'Children with Leukeamia'.
John told Henley NEWS on-line, "I exceeded this just a few days before the race and the money is still coming in from my supporters, which is brilliant!"
John continued, "My second target was to do it in a fast time and so I set myself the tall order of a sub 3 hour marathon!"
He managed that too, by just 30 seconds, in 2 hours 59 minutes and 30 seconds, a truly outstanding achievement.
"At the end of it all, I was exhausted but chuffed! So a special thanks to the many suppliers, customers, work staff and friends who supported me." said John, who is now taking a well earned rest and returning to cycling.
His next target, he will be cycling from Wootton Wawen to Edinburgh in July, with his wife on a tandem!!
Warwickshire College success
On Monday 18th April a beauty therapy student from the Warwickshire College Henley in Arden Centre entered a national competition for the first time. Laurel Saunders, a Beauty Therapy NVQ level 2 student, gained third place in the national competition held by the Association of Hairdressers and Therapists for her space age Nail Art.
Congratulations to both Laurel, pictured (left) and her model, Lucy Roberts (right).
Hilary Wright Head of Centre
Henley's U10's to travel to Germany
A trip to Germany is in store for the Henley Forest Football Club Under 10`s team. Twelve young players and their families travel to Germany over the first May bank holiday weekend. The team will play two friendly games against members of the Sorin Radu Football School, which is at Lustadt in the Rhine Valley, 120km south of Frankfurt.
The group from Henley will experience life in Germany first hand, whilst training and playing with the team from Lustadt. As well as building friendships and learning more about each others’ culture, there are various activities planned over the three days including a visit to the local vineyard and a social evening. The Henley team and their families will host a return trip in June.
Andreas Klohe, originally from Lustadt, and organizer of the trip, is very excited over the positive response from everybody in the team. He said “I firmly believe that this will become a regular event over the next couple of years, providing a similar opportunity to teams across the whole age range”
Andreas is determined to make this trip as accessible as possible and one way to do this is to keep costs down. As such, he is still looking for sponsors who are willing to support this community project which aims to build better relationship within the European Community.
Special thanks goes to Daryl Howe (U10’s Team Manager) and Pete Johnson (Chairman Henley Forest Football Club) for their support and assistance with this project.
A special thanks goes to the following Companies who have already donated towards this project:
Johnson's Coaches, Henley-in-Arden Hockley Building Services Ltd, Marston Green BUFAB UK Ltd., Redditch Henley Ice Cream Shop, Henley-in-Arden
For further information please contact Andreas Klohe, Henley in Arden, Tel 07904048111, or email: email@example.com
There will be a combined UK Parliamentary and Warwickshire County Council elections on Thursday 5 May 2005 and the polling hours are between 7am and 10pm. Henley is in the Warwick and Leamington parliamentary constituency. The parliamentary constituency of Warwick and Leamington covers a large geographic area stretching from Henley-in-Arden in the Stratford District to Bubbenhall near Coventry and has an electorate of over 80,000 people.
If you will not be able to get to your polling station on the day, you can apply to vote by post or by proxy and all application forms must be received in the Elections Office at Riverside House, Milverton Hill, Royal Leamington Spa by no later than 5pm on Tuesday 26 April, 2005 or your application form will not be processed. Applications can be accepted by a fax on (01926) 456121 or by email, but the form must be signed, to firstname.lastname@example.org.
All postal votes will be sent out from Riverside House between Monday 25 April and Thursday 28 April, 2005 via Royal Mail first class post.
If you are going on holiday before 30 April, and can give another address that you can receive the ballot paper at, please include this on your application form or appoint a proxy to vote for on your behalf. The proxy can vote by post if they can not get to your polling station, but this must indicated on your application form.
VE Day Parade - 8th May
The Henley & District Royal British Legion is holding a parade on Sunday 8th May to celebrate the 60th anniversary of VE Day.
The parade will be lead by the Shirley Pipe Band starting at 10.25 am from the Memorial Hall to St. John’s Church. Following the Service the Band will lead the parade back to the Memorial Hall.
The Legion would like as many people as possible to take part in this parade as this will probably be the last parade to celebrate VE Day.
Come Dancing in Henley
One of the regions most well known dancing teachers is now offering Henley and South Warwickshire residents the opportunity to master the intricacies of a whole range dances in a new series of classes aimed at absolute beginners.
The classes will be run by Elaine Davies, who has for many years enjoyed a great deal of success in the Solihull and Birmingham areas in bringing pupils through from scratch to competition standards.
Elaine’s new classes will cover not only Rumbe,Samba and Cha Cha but Jive, Waltz, Quickstep, Foxtrot and Tango.
Elaine, who is a member of the International Dance Teachers Association said ‘I believe that learning to dance should be fun and taught at a leisurely pace. Since dancing became the subject of several hit TV series there has been a huge upsurge of interest in dancing and from all age groups. I do have several friends in Henley who have encouraged me to start tuition in the area’.
The new classes started on Friday April 15th and are being held in the Church Hall in Beaudesert Lane, Henley in Arden at a cost of £5 per person. Anyone interested should contact Elaine on 0121 773 4085.
Letter to Editor on 'Parking Hit Squad'
While I appreciate that Wednesdays are the most difficult time to park on the High Street, I normally find no trouble in achieving that aim - if not quite in the right spot. You must remember that Henley has attracted many new businesses and that there is not enough regular parking for their needs. I think the residents must appreciate that if we cannot look after them then the attraction of moving work premises to Henley is NOT SO APPEALING. Surely the answer is to provide more FREE PARKING strictly for the use of the market on their particular days (especially Wednesdays). Business Rates have just increased by huge amounts and we should be encouraging business to come to Henley rather than recruiting PARKING HIT SQUADS.
Also I cannot remember the last time I heard someone say - lets go the Henley for the shops!! Ice creams perhaps, but the bulk of these are not usually on a working day. Have the residents got their priorities right?? NIMBY
Business property owner HIGH STREET
The Rotary Club of Henley-in-Arden, in conjunction with the Stroke Association, organised a blood pressure testing day at the Baptist Church Hall when three trained nurses checked the blood pressure of 72 people.
They highlighted a number of people with high blood pressure, who were advised to see their doctor to avoid the possibility of a stroke. This event was part of a national campaign to reduce the incidence of strokes.
The International Committee of Henley Rotary Club organised a Bridge & Supper evening at Claverdon Church Centre on 8th April yielded a total of £477-25 for the charity funds - a highly satisfactory result from a very enjoyable event. 64 players took part and, midway through the evening, rested their brains infavour of a generous portion of shepherd's pie and a soporific pudding. Ruth Burman braved a group of members in the kitchen who managed to serve the meals, wash up, man the wine counter and run the raffle - all in (relatively!) good humour.
As to the bridge itself, reliable reports state that most Rotary members were protesting that they had no decent hands and that the winners were Linda and Ted Hammond from Langley. The outstanding performance, however, was from Thelma and Mike Banister from the Solihull club who had to work really hard to win the booby prize. Interestingly enough, bridge players will be surprised to know that throughout the evening no slams were bid and made - it must have been the shepherd's pie!
£400 of the sum raised at the Bridge & Supper evening will be donated to Hope & Homes for Children in time for the Aids Orphans Day on 7th May. Every 14 seconds Aids turns a child into an orphan. Families and communities are unable to cope. There are 12 million children in sub-Saharan Africa orphaned by Aids. It is a staggeringly masive problem. Hope & Homes is doing what it can by providing care, education, essential food, shiter and clothing. We know they'll do it well - it's a wonderful Rotary-supported charity.
Bank Holiday Refuse Collections
There will be no collection of refuse and recyclable (dry recyclables and green waste) on Monday 2 May 2005 and Monday 30 May 2005, therefore collections will be a day late at both holidays.
Collections due on Monday 2 May 2005 will take place on Tuesday 3 May 2005, collections due Tuesday 3 May will take place on Wednesday 4 May 2005, and so on for the rest of the week.
Collections due on Monday 30 May 2005 will take place on Tuesday 31 Mat 2005, collections due Tuesday 31 May will take place on Wednesday 1 June 2005, and so on for the rest of the week.
Friday collections will take place on Saturday in both weeks.
Should you have any queries please contact Chris Dobson on 01789 260641
Trading Standards at Solihull Council is issuing advice to members of the public who are concerned about warranties and aftercare following Rover’s recent collapse. The advice follows reports of some dealers claiming that car buyers have no consumer rights following Rover’s demise.
Steve Tibbetts Head of Trading Standards and Licensing for Solihull Council said: 'Irrespective of what happens to Rover, motorists will always have their statutory rights against the dealer from whom they bought their car. The Sale of Goods Act requires dealers to supply vehicles that are of satisfactory quality and fit for their purpose. If faults arise within a reasonable length of time after purchase, the customer may be entitled to return the vehicle to the dealer for a repair, replacement or partial refund.
'Dealers cannot avoid these responsibilities by passing the buck back to the manufacturer. Trading Standards Officers are determined to see that consumers get a fair deal every time.'
In certain circumstances dealers can also be liable for honouring manufacturers’ warranties, including Rovers. Rover had supplied many vehicles with two or three-year warranties and dealers may be required to honour these. Finance companies may also be jointly liable. Where vehicles have been supplied under a finance agreement arranged by the supplying dealer, the finance company will share responsibility for putting things right should problems occur.
Consumers can contact Solihull MBC Trading Standards Office for free and impartial advice on their legal rights on 0845 3303313 or email email@example.com
Wild Life on the Serengeti
Chairman David Evason opened the proceedings by reporting on the death of a long-standing member Mrs K Edwin, who died suddenly last month. The society made a donation to a local charity in her memory.
He then introduced Rosemary Morris, making her third visit to us in three years. Her subject this time was 'People and Wildlife in Tanzania'. It was a very enjoyable evening, amusing and illustrated with many coloured slides of animals flora and the Serengeti tribesmen.
The audience were very appreciative, and Rosemary promised to come possibly next year with another talk, which is in production.
Junk Mail Campaign
The campaign encourages residents to register their details with the Mail Preference Service to market their right not to receive unwanted Direct Mail through your letterbox. Potentially 308 tonnes of waste has been stopped thanks to the 34,671 residents who have already signed up saving just under £10,000 of Council Tax money being spent on disposal.
According to the Post Office, the average adult in the UK receives 4kg of unwanted mail each year. With over 210,000 households in Warwickshire, if every household receives just one
unwanted piece of Direct Mail a day that’s approximately 5 million pieces of wasted paper per month! That relates to some 1,400 tonnes of rubbish going into our waste stream,
and costs the County £42,000 per year to dispose of.
A spokesperson from Warwickshire County Council said:
“We are really pleased that the residents of Warwickshire have taken this opportunity to stop unwanted junk mail and reduce their waste. By signing up to the Mail Preference Service those residents have saved valuable Council Tax money. It just shows how a simple, small act can make a huge difference when enough people sign up to it.”
The Mailing Preference Service can remove someone name from up to 95% of Direct Mail lists OR have their name added to them. They will see a noticeable difference in the post they receive.
Residents can make a difference in the amount of rubbish generated within the County by registering with the Mailing Preference Service. If they would like to register now, they can write to “Mailing Preference Service, FREEPOST 29 (LON20771), London, W1E 0ZT”
Regular Walks with Stratford Ramblers
Stratford Ramblers invites anyone to join their gentle pace walks every 1st and 3rd Tuesday. Ring Penny Stott on 01564 792251 or go to www.stratfordramblers.com for details.
Walks start at 10:00am and will normally be 4 to 5 miles long, taken at a pace to suit those new to walking, or those who can no longer walk as fast as they used to. We aim to take time to look at the view and the newborn lambs and so on.
As a sociable group, several of us normally call at a pub afterwards for a drink or light lunch. We try to share cars where practical, to reduce the problem of many cars at one parking place. Other, faster walks every Tuesday, Wednesday and Sunday.
The following diary dates have been notified to Tricia Hammond at 132 High Street or electronically to firstname.lastname@example.org. All diary dates for the next Tricia's Henley Diary Dates should be sent to Tricia. Articles and news stories for Henley NEWS on-line should be sent to the email@example.com at any time.
Henley-in-Arden Methodist Church Our April Coffee Morning will be on Saturday 23rd from 10am till noon. Please call in for a coffee, a chat and to browse the bring & buy stalls.
The Parish Church AGM will be on Wednesday 27th April in St. John’s Church starting at 7.30pm. Everyone welcome to attend to hear what we have achieved and what we hope to do. As usual there will be time for your questions and comments.
Petticoat Lane Sale - Monday 2nd MAY - 10.30am till 12 .00 noon in and around the Church Hall, Beaudesert Lane. Proceeds shared between Cord & Church funds. Good quality White Elephant stall, books, plants, toys & Small items of furniture etc. Please ring 794308 for enquiries or if collection needed. NO jumble please
Double G & S Concerts in Tanworth This is an invitation to tenors & basses to come aboard “H.M.S. Pinafore” and attend a “Trial by Jury” on July14, 15 & 16th. Note three performances by popular demand. Rehearsals on Tuesdays in Tanworth Village Hall at 7.45pm Men only on May 24th & 31st. Full chorus from June 7th through to the final one (a must) on July 12th. Details of ticket sales will appear later. I look forward to seeing you, ladies & gentlemen for this 28th year. Any enquiries (at this stage) to Wendy Dillon 01564 742464
Bell ringing!! Who would like to ‘have a go’ at ringing a Church Bell? ‘Have a Go’ on any Thursday evening at 7.45pm in St. John’s Church, for £1.00 donation to the High Bailiff’s Flood Relief Fund. Henley ringers will match all contributions.
THE WARWICKSHIRE BUSINESS CLUB holds their monthly lunchtime meeting on third Thursday of each month from 11.30am to 2.15pm at the Henley Golf Club. There is a one hour networking session followed by a quality lunch and a informative speaker on a business topic.
THE ROTARY CLUB of Henley-in-Arden meets at the Golf Club on Monday evenings at 7pm. New members are always welcome. Please call: Robin Freeman on 01789 765411 or email firstname.lastname@example.org
Events for future Tricia's Henley Diary Dates should be sent to Tricia Hammond by email or by post to 132 High St marked ‘Tricia’s Diary’. Please tell all your friends about Tricia's Diary.
Door to door holidays in UK, Europe and beyond
Day Excursions and Coach Hire for all occasions
Call 01564 797000 Travel with Johnsons – Travel with Friends
Henley NEWS on-line is looking for additional correspondents to send in stories and pictures.
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Henley History Column
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Out of Town
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We are always looking for more correspondents and more stories.
Bill Leech - Editor
Henley-in-Arden Roll of Honour
Dr. Douglas Bridgewater is researching the gallant men of Henley-in-Arden who gave their lives in the two World Wars. He has already established that the Town's war memorials are incomplete. Special report
Sports & Leisure
EU, National & Local Representatives
James Plaskitt MP
Cllr George Atkinson
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